Flooding the Market and Your Bathroom
We are currently witnessing a rise in toilet supply line failures that are causing extensive water damage to people’s homes, resulting in insurance claims. The frequent culprit is defective toilet supply lines that are commonly contained in full installation toilet kits sold in some big box stores. We have observed a significant number of these faulty toilet lines fail in the same manner, with the ballcock nut fracturing at its base along the sharp transition in the geometry of the part (See figure 1). At this time, there are no outstanding recalls for these incident toilet supply lines.
Figure 1: An example of the typical toilet supply line failure we have been encountering.
Other common toilet supply line failure modes include:
Maintenance issues resulting in the corrosion of the braided stainless-steel sheathing.
Installation issues (such as the overtightening of the plastic ballcock nut).
There is often subrogation potential when toilet supply lines or other plumbing parts fail. We currently offer a special priced service for visual non destructive examinations and summary reporting for these failed components, without a site examination. Contact us for more details on your next claim caused by a failed plumbing component to see if subrogation is recommended for you!
